Terms & Conditions

Please read these terms and conditions carefully before using our services

Last updated: November 23, 2024

Quick Overview

  • By using Tramailo, you agree to these terms and conditions
  • Bookings are subject to availability and confirmation
  • Cancellation policies vary by hotel and booking type
  • We act as an intermediary between customers and hotels

1
Acceptance of Terms

By accessing and using Tramailo's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2
Booking and Reservations

All bookings made through Tramailo are subject to availability and confirmation. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion. Prices are subject to change without notice until booking is confirmed.

3
Payment Terms

Payment is required at the time of booking. We accept major credit cards and other payment methods as displayed. All prices are in the currency specified at checkout. Additional fees may apply based on your location and payment method.

4
Cancellation Policy

Cancellation policies vary by hotel and booking type. Free cancellation is available on select bookings up to a certain date before check-in. Cancellation fees may apply for non-refundable bookings or late cancellations. Please review the specific cancellation policy before booking.

5
User Responsibilities

You are responsible for maintaining the confidentiality of your account and password. You agree to provide accurate, current, and complete information during registration and booking. You must notify us immediately of any unauthorized use of your account.

6
Modifications and Amendments

Changes to existing bookings are subject to availability and may incur additional fees. Modifications must be made according to the hotel's policies. Not all bookings are eligible for modification.

7
Limitation of Liability

Tramailo acts as an intermediary between customers and hotels. We are not responsible for the quality of services provided by hotels. Our liability is limited to the amount paid for the booking. We are not liable for any indirect, incidental, or consequential damages.

8
Intellectual Property

All content on Tramailo, including text, graphics, logos, and software, is the property of Tramailo or its content suppliers. You may not reproduce, distribute, or create derivative works without our express written permission.

Questions About Our Terms?

If you have any questions about these Terms and Conditions, please contact our support team.

Contact Support